Smart solutions to transform communication, credit and collection

Explore our Business Units and discover how 4C Digital connects innovation, data, and personalized service to promote your company's financial health. Our solutions are designed to generate results through technology, strategy, and partnership.

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VigIA

AI solution for monitoring, analyzing, and categorizing messages and calls during the debt collection and telecollection process.

Monitor contacts and drive action.

  • Monitoring the quality of voice and text interactions in real time.
  • Assessing customer sentiment in human and digital communications.
  • Automatic classification of messages and identification of deviations (Operational risks).
  • Guarantee of compliance with regulatory standards.
  • Correct operational failures more quickly within the company culture.
  • Recycling trail for employees at the correct friction points.

Innovation BU

We ensure continuous excellence and full compliance in your operations, with solutions that monitor, analyze, and optimize the end-to-end customer experience.

VigIA

AI solution for monitoring, analyzing, and categorizing messages and calls during the debt collection and telecollection process.

Monitor contacts and drive action.

  • Monitoring the quality of voice and text interactions in real time.
  • Assessing customer sentiment in human and digital communications.
  • Automatic classification of messages and identification of deviations (Operational risks).
  • Guarantee of compliance with regulatory standards.
  • Correct operational failures more quickly within the company culture.
  • Recycling trail for employees at the correct friction points.

Innovation BU

We ensure continuous excellence and full compliance in your operations, with solutions that monitor, analyze, and optimize the end-to-end customer experience.

VigIA

AI solution for monitoring, analyzing, and categorizing messages and calls during the debt collection and telecollection process.

Monitor contacts and drive action.

  • Monitoring the quality of voice and text interactions in real time.
  • Assessing customer sentiment in human and digital communications.
  • Automatic classification of messages and identification of deviations (Operational risks).
  • Guarantee of compliance with regulatory standards.
  • Correct operational failures more quickly within the company culture.
  • Recycling trail for employees at the correct friction points.

Innovation BU

We ensure continuous excellence and full compliance in your operations, with solutions that monitor, analyze, and optimize the end-to-end customer experience.

VigIA

AI solution for monitoring, analyzing, and categorizing messages and calls during the debt collection and telecollection process.

Monitor contacts and drive action.

  • Monitoring the quality of voice and text interactions in real time.
  • Assessing customer sentiment in human and digital communications.
  • Automatic classification of messages and identification of deviations (Operational risks).
  • Guarantee of compliance with regulatory standards.
  • Correct operational failures more quickly within the company culture.
  • Recycling trail for employees at the correct friction points.

Innovation BU

We ensure continuous excellence and full compliance in your operations, with solutions that monitor, analyze, and optimize the end-to-end customer experience.

Connect your company to those who transform innovation into results

Count on 4C Digital to boost communication, intelligently recover debt, and build a solid financial trajectory. We're ready to be your strategic partner.

Be part of the transformation that connects innovation and results

We're looking for talent who shares our passion for innovation, technology, and excellence. If you believe in the power of transformation and want to make a difference, send your resume and come evolve with 4C Digital.

Internal Reporting Channel

The Internal Reporting Channel is exclusively for 4C Digital employees, suppliers and customers to receive reports of fraud, theft, robbery, illegal acts, suspected money laundering, corruption and/or unethical issues.

Data Protection Officer (DPO)

This channel is exclusively for communications related to the protection of personal data, as provided for in the LGPD.

Responsible:

Lucas Diano