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Smart solutions to transform communication, credit and collection

Explore our Business Units and discover how 4C Digital connects innovation, data, and personalized service to promote your company's financial health. Our solutions are designed to generate results through technology, strategy, and partnership.

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BU Serviços

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.

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BU Serviços

Locate

Localizai searches for and validates the best customer contacts, ensuring that communication is directed to the right people, increasing the efficiency of collection operations.

Find the right customers with precision.

  • Search and validation of updated contact details (telephone, email and address).
  • Individual or batch queries, with agility and scale.
  • Reduction of operational costs with invalid contacts.
  • Enrich your database with reliable and up-to-date information.
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BU Serviços

Recover

Recuperai is a solution for managing and operating Contact Centers, optimizing processes and ensuring that best practices are followed to maximize credit recovery.

Convert more with strategic service.

  • High-performance CRM for debt collection, multi-channel chat, and call center.
  • Active call monitoring and detailed performance reports.
  • Team specialized in MIS for controlling and updating operational data.
  • Support from supervisors and leaders for ongoing management.
  • Use of 4Cia, VigIA and NegocIA services to boost results.
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BU Serviços

4Cia

A 4Cia é
um sistema
que cria jornadas personalizadas de cobrança digital, integrando diferentes canais de contato para melhorar a eficiência na recuperação de crédito.

Integrated and efficient multichannel billing.

  • Building multi-channel and hyper-personalized collection journeys.
  • Real-time results tracking with comprehensive reports.
  • Automated triggers based on events or behaviors.
  • Consistency and agility in daily shooting.
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BU Serviços

ComunicAI

Intelligent communication software that uses omnichannel to generate business and strengthen customer relationships.

Communicate better and strengthen relationships.

  • Customized flows for each stage of the customer journey.
  • Integration of channels such as WhatsApp, SMS and email in fluid communication.
  • Announcing offers, encouraging repurchases and increasing the average ticket.
  • Real-time results monitoring through comprehensive reports.
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BU Tech

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.

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BU Tech

Evaluate

Behavior Score Solution: A system that analyzes customer behavior to predict default risk, offering detailed analysis to improve credit strategies.

Safer and faster credit decisions.

  • Classification of customers by risk profile based on behavior.
  • Support for credit, collection and loyalty strategies with much greater precision.
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BU Tech

Reevaluate

Collection Score solution that optimizes collection strategies by assessing the likelihood of debt recovery, helping to prioritize efforts to maximize results.

Anticipate risks and optimize your credit.

  • Assessment of the real probability of recovery of each debt.
  • Prioritization of collection strategies with a focus on results.
  • Reduction of operational costs with more targeted actions.
  • Assertive and data-driven decision-making.
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BU Tech

VigIA

AI solution for monitoring, analysis, and customer satisfaction during the billing and tele-collection process.

Monitor contacts and drive action.

  • Monitoring the quality of voice and text interactions in real time.
  • Assessing customer sentiment in human and digital communications.
  • Automatic classification of messages and identification of deviations (Operational risks).
  • Automated customer satisfaction analysis.
  • Guarantee of compliance with regulatory standards.
  • Correct operational failures more quickly within the company culture.
  • Recycling trail for employees at the correct friction points.
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BU Tech

GenIA

GenIA is a service that uses artificial intelligence to increase operational efficiency in credit and collections, enabling more accurate and strategic decisions.

Smart strategies to charge better.

  • Expert guidance based on AI and market experience.
  • Standardization of processes and reduction of rework in operations.
  • More accurate and strategic decision-making with consultative support.
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  • BU Serviços

Recover

Recuperai is a solution for managing and operating Contact Centers, optimizing processes and ensuring that best practices are followed to maximize credit recovery.

Convert more with strategic service.

  • High-performance CRM for debt collection, multi-channel chat, and call center.
  • Active call monitoring and detailed performance reports.
  • Team specialized in MIS for controlling and updating operational data.
  • Support from supervisors and leaders for ongoing management.
  • Use of 4Cia, VigIA and NegocIA services to boost results.
Get in touch

BU Serviços

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.
  • BU Serviços

Recover

Recuperai is a solution for managing and operating Contact Centers, optimizing processes and ensuring that best practices are followed to maximize credit recovery.

Convert more with strategic service.

  • High-performance CRM for debt collection, multi-channel chat, and call center.
  • Active call monitoring and detailed performance reports.
  • Team specialized in MIS for controlling and updating operational data.
  • Support from supervisors and leaders for ongoing management.
  • Use of 4Cia, VigIA and NegocIA services to boost results.
Get in touch

BU Serviços

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.
  • BU Serviços

Recover

Recuperai is a solution for managing and operating Contact Centers, optimizing processes and ensuring that best practices are followed to maximize credit recovery.

Convert more with strategic service.

  • High-performance CRM for debt collection, multi-channel chat, and call center.
  • Active call monitoring and detailed performance reports.
  • Team specialized in MIS for controlling and updating operational data.
  • Support from supervisors and leaders for ongoing management.
  • Use of 4Cia, VigIA and NegocIA services to boost results.
Get in touch

BU Serviços

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.
  • BU Serviços

Recover

Recuperai is a solution for managing and operating Contact Centers, optimizing processes and ensuring that best practices are followed to maximize credit recovery.

Convert more with strategic service.

  • High-performance CRM for debt collection, multi-channel chat, and call center.
  • Active call monitoring and detailed performance reports.
  • Team specialized in MIS for controlling and updating operational data.
  • Support from supervisors and leaders for ongoing management.
  • Use of 4Cia, VigIA and NegocIA services to boost results.
Get in touch

BU Serviços

Transformamos dados em inteligência para decisões mais estratégicas em crédito e cobrança.
  • Let's evolve together

Connect your company to those who transform innovation into results

Count on 4C Digital to boost communication, intelligently recover debt, and build a solid financial trajectory. We're ready to be your strategic partner.

Get in touch
  • Work with us!

Be part of the transformation that connects innovation and results

We're looking for talent who shares our passion for innovation, technology, and excellence. If you believe in the power of transformation and want to make a difference, send your resume and come evolve with 4C Digital.

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Internal Reporting Channel

The Internal Reporting Channel is exclusively for 4C Digital employees, suppliers and customers to receive reports of fraud, theft, robbery, illegal acts, suspected money laundering, corruption and/or unethical issues.

  • WhatsApp

(21) 97525-2076

Get in touch

Online form

Access
  • E-mail

canaldedenuncia@4cdigital.com.br

Data Protection Officer (DPO)

This channel is exclusively for communications related to the protection of personal data, as provided for in the LGPD.

Responsible:

Lucas Diano

  • E-mail

lucas.diano@4cdigital.com.br